Submit raw customer data for AI processing and analysis.
This endpoint accepts raw customer data from any source (calls, emails, surveys, support tickets, etc.)
and queues it for AI analysis. The data will be processed and insights will appear in /feedbacks
once analysis is complete.
Common use cases:
What to submit:
Data Flow: Submit raw data here → AI Processing → Available as insights in /feedbacks
API key for authentication (format: Bearer YOUR_API_KEY)
Feedback content (10-50,000 characters)
10 - 50000"Multiple users mentioned wanting a dark mode toggle in the settings panel during recent calls."
Feedback title (max 250 characters)
250"Users want dark mode toggle"
URL to original source (max 1000 characters)
1000"https://gong.io/calls/abc123"
Source identifier (1-50 characters)
1 - 50"call_abc123"
When the feedback was originally captured (ISO 8601 format)
"2025-01-27T10:30:00Z"
Customer identifier (max 50 characters)
50"customer_123"
Name of person who provided feedback (max 100 characters)
100"John Smith"
Email of person who provided feedback (max 255 characters)
255Language code (2-character ISO 639-1)
"en"
Additional metadata
{ "call_duration": 1800, "participants": 3 }Feedback tags (max 20 tags, 100 characters each)
20100["ui", "settings", "accessibility"]