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Welcome to ClosedLoop AI

Transform customer feedback chaos into actionable product insights with our AI-powered automation platform. Never miss another customer insight again.

Quick Start

Get up and running with ClosedLoop AI in minutes.

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🎯 What is ClosedLoop AI?

ClosedLoop AI automatically extracts actionable insights from your sales calls, surveys, and customer interactions, then routes them directly to your product team. Think of it as your AI-powered feedback translator - it listens to every customer conversation, understands what they really want, and turns it into structured, actionable product insights.

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The Problem We Solve

  • Feedback Chaos: Customer feedback scattered across calls, emails, surveys, and support tickets
  • Manual Analysis: Hours spent manually reviewing and categorizing feedback
  • Missed Insights: Critical customer needs buried in unstructured data
  • Slow Response: Weeks between customer feedback and product decisions

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Our Solution

  • AI-Powered Analysis: Automatically extract insights from any customer interaction
  • Structured Data: Turn unstructured feedback into actionable product insights
  • Real-Time Processing: Get insights as they happen, not weeks later
  • Smart Routing: Direct insights to the right team members automatically

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🛠️ Core Components

Everything you need to integrate ClosedLoop AI into your workflow.

MCP Server

Model Context Protocol server for AI client integration with Claude, Cursor, and custom tools.

CLI Tool

Command-line interface for managing feedback, insights, and team settings.

API Reference

Complete REST API documentation for developers and integrations.

Integrations

Connect with Gong, Typeform, Linear, Slack, and 40+ other platforms.

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For Product Teams

  • Feature Prioritization: Get AI-analyzed customer requests with priority scores
  • Competitive Intelligence: Track what customers say about competitors
  • User Research: Automatically extract insights from customer interviews
  • Roadmap Planning: Data-driven product decisions based on real customer feedback

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For Sales Teams

  • Zero Extra Work: Keep doing your calls normally - we handle the rest
  • Never Miss Feedback: Every customer insight gets captured automatically
  • Better Follow-ups: Know exactly what customers want before your next call
  • Deal Intelligence: Understand customer pain points and feature requests

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For Customer Success

  • Proactive Support: Identify at-risk customers before they churn
  • Feature Adoption: Track which features customers are requesting
  • Satisfaction Monitoring: Real-time sentiment analysis across all touchpoints
  • Success Metrics: Measure the impact of product changes on customer satisfaction

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📊 What You Get

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Rich Feedback Data

  • Customer quotes and sentiment analysis
  • Feature requests with priority levels
  • Bug reports with context and severity
  • Competitive insights and market trends

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Smart Organization

  • Automatic categorization (UI, features, bugs, etc.)
  • Priority scoring (low, medium, high, critical)
  • Team assignment and workflow integration
  • Historical tracking and trend analysis

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Actionable Insights

  • AI-generated summaries and key points
  • Suggested action items and next steps
  • Business impact assessments
  • Urgency and confidence scoring

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🎯 Getting Started

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1. Choose Your Integration

  • MCP Server: For AI agents and tools (Claude, Cursor)
  • CLI Tool: For command-line workflows and automation
  • REST API: For custom applications and integrations
  • Platform Integrations: Connect your existing tools
  • Integrations: Browse all 8,000+ supported data sources and destinations

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2. Set Up Your Account

  • Sign up at app.closedloop.sh
  • Generate your API key
  • Connect your first data source (Gong, Typeform, etc.)

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3. Start Getting Insights

  • Submit your first feedback
  • View AI-generated insights
  • Set up automated workflows
  • Track your product impact

MCP Tools Reference

Complete reference for all available MCP tools

CLI Commands

All CLI commands for feedback management

API Security

Security practices and rate limiting

Integration Setup

Setup guide for AI clients and tools

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💡 Need Help?

Get Support

Contact our support team for technical assistance