Skip to main content

​
Welcome to the ClosedLoop AI API

The ClosedLoop AI API provides powerful endpoints for managing customer feedback, integrations, and AI-powered insights. Our API is designed to help you automate the collection, analysis, and routing of customer feedback from various sources.

ClosedLoop AI API Endpoints

View the complete OpenAPI specification

​
What is the ClosedLoop AI API?

The ClosedLoop AI API is the brain behind customer feedback automation. It automatically extracts actionable insights from your sales calls, surveys, and customer interactions, then routes them directly to your product team. Think of it as your AI-powered feedback translator - it listens to every customer conversation, understands what they really want, and turns it into structured, actionable product insights.

​
Key Features

​
📝 Feedback Management

  • Submit raw customer feedback for AI processing
  • Retrieve AI-analyzed insights with severity levels
  • Track feedback status and processing pipeline

​
🔗 Integration Management

  • Connect with 40+ platforms (Gong, Typeform, Salesforce, etc.)
  • Webhook endpoints for real-time data ingestion
  • HMAC-secured webhook authentication

​
👥 Team Management

  • Manage team settings and website configurations
  • Track API usage and credit consumption
  • Monitor integration health and status

​
Authentication

All API endpoints (except health checks) require authentication via API key in the Authorization header. 
curl -H "Authorization: Bearer YOUR_API_KEY" https://mcp.closedloop.sh/feedbacks

​
Base URLs

  • Production: https://mcp.closedloop.sh

​
Quick Start

​
Get Recent Feedback

curl -H "Authorization: Bearer YOUR_API_KEY" \
     "https://mcp.closedloop.sh/feedbacks?limit=10&status=open"

​
Submit New Feedback

curl -X POST -H "Authorization: Bearer YOUR_API_KEY" \
     -H "Content-Type: application/json" \
     -d '{"content":"Users want dark mode toggle","title":"Dark Mode Request"}' \
     "https://mcp.closedloop.sh/ingest"

​
Check Integration Status

curl -H "Authorization: Bearer YOUR_API_KEY" \
     "https://mcp.closedloop.sh/integrations"